Implementation Services

We translate your goals into measurable results.

Through a collaborative effort with our esteemed industry partners, we closely engage with your IT team to efficiently implement solutions, mitigating risks and optimizing configurations.

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Our end-to-end implementation services help you design, deploy, maintain, optimize and adopt our solutions faster and with lower risk.

Design

Our experts will plan and design the right solution for our customer business needs, identifying key issues prior to deployment. Our major service areas include comprehensive assessment to determine the readiness and requirements of their business processes, and design services to optimize the performance of employees’ collaboration and helping to avoid common pitfalls. Maximizing the return on investment in any technology depends largely on the employees making it a part of their workday.

Deploy

Following the initial design phase, the solution is deployed in a straightforward and seamless fashion. By taking advantage of these services, we help our customer’s business adapt to the new solution and assist their employees in being operational and productive from day one.

The comprehensive implementation service is leveraging the expertise of our technical personnel to ensure the optimum deployment following the client’s business needs. Support at any point in the implantation journey is at hand, whether it is the a new solution deployment, migration to a new platform, upgrade of an existing solution with the latest features and enhancements, or integration of a business solution into your environment. We always follow best practice methodologies to coordinate all aspects of a solution deployment—providing a smooth, efficient service that saves time and money.

We also offer implementation services, and onsite consultancy for new installations.

Maintain

The benefits of our services do not end with the deployment of the customer’s solution. We also help maximize the use of the acquiring system and infrastructure. This is done by monitoring usage, process performance and, as the clients add, change or expand the environment, continuing to optimize the configuration of the acquired platform to maximize ROI.

Optimize

Unified business process environments are constantly changing. We are helping our customers to optimize the performance of their solution as the technology and business are evolving and new features are becoming available. These services help get the most from their existing investments while are providing the security and assurance of updates being delivered by technical experts knowledgeable in the fields of unified business processing and collaboration.